A Trusted & Flexible Services and Solutions Partner
At Global Convergence we have the technical expertise, nimbleness, speed and problem-solving culture your enterprise needs. Our flexibility spans around the clock, across vendors, technologies and geographies to support a suite of support programs for legacy voice and data equipment, combined with the support of the latest software and equipment so our customers can leverage a single party to maintain, update and audit all of their network devices.
0 Years Cisco Gold Partner
0 Legal Entities Worldwide
0 Serviced of the Fortune 500
You've got an issue.
We take a consultative, vested model approach in your business. We listen to your support challenges and issues and look for ways to drive innovation and improve end user experience. In other words, we make the hard stuff easy.
'A few words about your Event Coordinators. I managed a 7x24 Help Desk for years. They are what I would hope for in a Coordinator. Responsive, articulate, organized with a seamless transition between shifts. Top notch. Job well done! They made my job easier.'-Major U.S. Retailer
'GCI did a great job on our implementation. They had several meetings beforehand to discuss our needs, what we have existing, what was wrong with our old equipment, what were we looking for with redundancy, so we had a good plan going in. Their resources had everything pre-configured for us, they got everything set up, and they were there the whole way through the implementation. We ran into a couple of snags and they were there with us until all hours of the night, and they had a ``get 'er done`` attitude. They really were there for us.'
'I have had a long experience with GCI over multiple years and multiple companies. They do a great job as an augmented resource to my team. When you implement projects of this nature you often don't have the technical resources in-house with the current knowledge to get that done. So that's why we decided to outsource some of this effort and chose GCI.'-HR consulting company
'We struggled to find a cabling supplier for over 10 days and if it was not for your supplier we would probably still be dealing with this issue. We appreciate the partnership and support. Please extend our gratitude to the GCI partner management team.'-Medical devices company
'Team, the SD-WAN prep work is now completed in Santiago (Chile) and the tech was just absolutely phenomenal! He was so knowledgeable and professional. We will request him by name whenever we need support at that office. Fantastic! Thank You.'-Education company
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